How can I get a refund for an app/game purchase from Google Play/App Store?

Last Updated 6 months ago

Because Clickteam publishes games and apps on behalf of 3rd party developers (including the Five Nights at Freddy's series of games), we are unable to issue any refunds.

You may be able to request a refund via one of the two links below if you meet the criteria.  If this is not possible you should contact the game/app developer directly using the details they have provided - we will not be able to respond to any such queries through this customer support system.



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If you purchased the item within the last 48 hours, you can request a refund from Google and instructions are available at this link:

https://support.google.com/googleplay/answer/2479637



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If you purchased the app, game or in-app purchase from Apple's App Store, you may be able to request a refund via this link:

https://support.apple.com/en-gb/HT204084

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